FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday until 1am, Check Out before 11am.
• Is the price per room/apartment or per person?
  Rates are per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Dutch, English, French, German and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are three floors with a lift.
• Are there quiet, private, romantic rooms?
  All our rooms are quiet, private and romantic.
• Do the rooms/apartments have a terrace/courtyard?
  The Bridal Suite has a courtyard and there also are two rooms with a "patio".
• Do the rooms/apartments have a balcony?
  No, they do not.
• Do you have non smoking rooms/apartments?
  Yes, but only on request.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, each room is equipped with cable TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is with no extra charge.
• Do you have an Internet/E-Mail point in the Property?
  We have a wireless local area network. Guests have also the opportunity to use our laptop (there is an extra charge for it), but guests must have their own wireless card.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  You can park in the street.
• Where can we rent a car?
  At Overtoom or in the city centre.
• Which is the nearest airport?
  Schiphol.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  Westermarkt.
• Which is the nearest railway station?
  Amsterdam Central Station.
• Which is the nearest / how far away is / how do we arrive from the canal bus stop?
  Westerkerk/Keizersgracht.
• Which is the nearest / how far away is / how do we arrive from the tram stop?
  Westermarkt.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect to our WLAN.