FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm until midnight, Check Out before 11am.
  We need always the arrival time. Passing midnight, client have no right more to the accommodation.
  When you are in the Netherlands (airport or central railway station) contact always our OFFICE DESK dialling our phone number (privided on your voucher) asking for the host of the day or Marcel, our replacer and be sure you always visit for checking in moment our nicely MEETINGSPOINT Bar Pimpelmee Warmoesstraat 45, corner Heintje Hoekssteeg, where we have free for you a welcome cup coffee/or tea also we can serve there breakfast and real good english drinks and food against cheap prices. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Rates are per apartment/studio and are based on a doulbe occupancy.
• Is breakfast included in the price and what type of breakfast?
  No, it is not. The apartment/studio is self-catering.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  Dutch, Spanish, Italian, German, English and French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are four floors. No lift.
• Are there quiet, private, romantic rooms?
  Apartment/studios are very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not.
• Do the rooms/apartments have a balcony?
  They have a french balcony.
• Do you have non smoking rooms/apartments?
  No, we do not.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a cable TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, it is not. We do not have parking facilities, but a public garage is just five minutes walking from the property.
• Where can we rent a car?
  Nearby there are many rental companies.
• Which is the nearest airport?
  Shiphol.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  Central Station.
• Which is the nearest railway station?
  Central Station.
• Which is the nearest / how far away is / how do we arrive from the canal bus stop?
  Central Station.
• Which is the nearest / how far away is / how do we arrive from the tram stop?
  Central Station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  No, there is not. It is self-catered apartment/studio.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot.