FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In any time, Check Out any time. Please let us know in advance what time you intend to check in. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  Yes, for double room rental a breakfast of your choice is included in the price of the room. Example: fresh juice, warm rolls, eggs, fruit salad of the season, coffee or tea. For the apartment the service is self-catering.
• Is heating included in the price?
  Yes, of course. We have a new, modern, heavy duty and quiet central heating system with individual thermostats in every room.
• Can we settle the bill on arrival?
  Certainly.
• Which languages are spoken at the reception?
  English, French, Dutch and Greek. (A little Italian can be managed with a smile!).
• How many floors are there in the building and do you have an elevator (lift) in the building?
  All rooms are on the second floor, that is, two flights of stairs. An elevator is not available.
• Are there quiet, private, romantic rooms?
  The main bedroom suite is located at the rear of the house, away from the street and traffic. It is a restored 19th century interior, romantic, cozy and tastefully furnished. Below is an open area, so there are no direct neighbors across the view.
• Are linens and towels provided or do I need to bring my own?
  High quality imported linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, they are located on the second floor. But there is an outside space, see below.
• Do the rooms/apartments have a balcony?
  The apartment has a balcony overlooking a tree-lined street, a canal and the University of Amsterdam.
• Do you have non smoking rooms/apartments?
  We have only non-smoking rooms, however occasional smoking is permitted on the balcony.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a flat-screen Sony TV connected to an amplified CATV/SAT system which receives local, national and international stations. A channel guide is located in the room.
• Is there a telephone with direct dialling in the rooms/apartments?
  One is available on request.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no air-conditioning, but there are ventilators
• Is there a dining room where we could sometimes all dine together?
  Yes, in the apartment.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  There is a public parking garage nearby.
• Where can we rent a car?
  Avis or Hertz on the Overtoom, or Easy Rent-a-Car at Amstelstation.
• Which is the nearest airport?
  Schiphol Airport (15km).
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest bus-stop?
  Weesperplein, around the corner, day and 'night' buses.
• Which is the nearest railway station?
  The nearest railway stations are Centraalstation and Amstelstation.
• Which is the nearest / how far away is / how do we arrive from the canal bus stop?
  Around the coner at 'Artis' (Zoo) there is a CanalBus stop
• Which is the nearest / how far away is / how do we arrive from the tram stop?
  Tram number 6 stops just over the bridge on our street, Roetersstraat. Trams 14 & 9 stop at Plantage Middenlaan, around the corner, and the Metro and trams 7 & 10 stop around the corner at Weesperplein.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, Wi-Fi broadband, and a free computer is also available