Travellers Reviews
Submitted by akin yucekal, london, United Kingdom
Had an enjoyable time staying there deffinetly planning on going there again,i was very impressed by the people woking there as they were very polite and helped us with whatever was needed.
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very clean, good location, very good mannors, and it is definetly recommend to family and friends.
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Submitted by David Miller, United States
The staff was personable and welcoming. However, I would not rate it three stars, as you do. My request for additional towels was simply refused, a definite downer, and they had no cake soap. On the plus side, the breakfast was good aznd the facility quite clean.
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I had e-mailed that I wanted to use a credit cazrd and was assured that there woujod be no extra charge. Upon arrival, the clerk was intent on imposing a charge. fortunately, I had a copy of the e-mail with me and he backed off on that.
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None.
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There was considerable construction going on on the street out front. The location is excellent from the standpoint of transit access.
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Adequate, but certanly not three-star.
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Submitted by allan cade, halifax, United Kingdom
i emailed and asked for single room , with single bed i got a room with 2 single beds
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none
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none
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better directions onhow to get to the hotel
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average 2 star
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Submitted by andrew dean, skipton, United Kingdom
a very nice helpful hotel we were very impressed by them
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well position for the 'nicer' part of town, lovely big rooms
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small, crooked and quaint family run hotel, which is clean, with very helpful staff with a good local knowledge
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Submitted by Noreen Bergin, Ireland
Maybe fresh towels could have been provided.
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We were half an hour late as we slept it out and this was not a problem-staff were very nice.
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Very central-beside a major shopping street, clean, spacious, good value for money, friendly and helpful staff. Would definitley stay there again.
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Submitted by Derrick Saul, Barking, United Kingdom
It was very comfortable however the television could have been a bit bigger for a hotel, and they should have been a Phone of some sort if not to call out for at lease emergency use.
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Very clean,comfortable and basic for a week end break and central to all major sites.
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Submitted by Alfonso De Gaetano, EDINBURGH, United Kingdom
Very impressed
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Very central hotel with nicely decorated room.
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Early check-out which can be slightly annoying
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Ideal
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Submitted by Lawrence Webster, Royal Oak, MI 48067, United States
I felt the linens were a bit 'old' the bed spread had a cigarette burn (or two) ont it, and the alarm clock was very poor quality. Definitely need some better cloces. The alarm clock did not have a 'repeat' feature and I was concerned I would over sleep and miss my train / flight.
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Great loacation, cozy, friendly owners, good value.
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Submitted by John Cunningham, London, United Kingdom
Very helpful staff both during the day and evening although it would have been nice to know that the lounge area off reception is not available to guests at night.
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A very pleasant and comforatble hotel with a fantastic central location
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There was a 4% additional charge for paying by credit card which is a bit unfair for tourists. However this seems standard in most Dutch hotels I have stayed in!
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It would have been helpful to have had a lift however it is a very old narrow house and is impossible to fit.
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A clean, comforatble place to stay
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Submitted by LESLEY DAVIES, CHESTER, United Kingdom
very friendly and courteous welcome, with hints on where to visit /eat.Always on hand to help with questions and booking in was trouble free.
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The website made the rooms look somewhat more up to date and spacious than they actually were, although they were very clean and quaint. Bit of a struggle getting up and downstairs with luggage though. The curved shower doors could do with attention, being rather precarious & liable to come loose, but plenty of hot water & clean bathrooms made up for this!
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Must mention how nice, friendly and polite all the staff were during our stay.
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Quaint hotel with examples of several cultures seen around the building in the form of pictures, furniture pieces, historical displays, making interesting `browsing`.
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Submitted by Mark Drayson
Freindly welcoming hotel. nothing to much for the staff to help us would stay there again
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Submitted by Andrea Harris
Greeted as friends, very relaxed and nothing was too much trouble.
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Very happy and have booked to go back in August.
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Again, very accommodating, letting us leave luggage all day in their lounge.
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No
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Wonderful, simple, clean friendly hotel.
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Submitted by june pass
nothing was too much trouble
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Submitted by timothy wilson
The arrival experience was good. We were expected, room was ready and recieptionist very helpful.
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The bathroom was very small. The hotel was OK but could be very nice with some modernisation. Rooms not very soundproof.
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The hotel was reasonable for what we paid and for the fact it was in the centre of Amsterdam.
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Submitted by Karoly Fónay
The accomodation was in a good place, was fairly comfotable, but it was not cleaned during 3 days, towels were nort changed, only for repeated ask!
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It situated in good place, room is fairly comfortable, breakfast is good, but the hotel is not clean!
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Submitted by Ralph
The Bed was THE MOST Comfortable bed that we have ever slept on!
There was a strange bump on the floor in the room, but it did not cause us any difficulty.
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I would recommend this site to friends. It is well situated in the center of Amsterdam and easy to get to interesting tourist sites.
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Submitted by Brett
The hotel is in an incredible location. We walked everywhere. The room was clean and a good size. The mattresses were really comfortable; however, instead of a king size mattress they pushed two twin beds together. The bedding was the best I've ever had in a hotel. The sheets were soft, and the hotel used real comforters instead of awful bed covers and scratchy wool blankets. There wasn't an elevator.
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It is super easy to get to. It is clean. The staff is friendly and helpul. It was in an old, charming building, but I think it has been recently renovated (all the plumbing works very well).
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Submitted by Peter
A most pleasant experience. Good accommodations. Very friendly, helpful staff, good breakfasts. Very central.
Also appreciate your website; it was enormously helpful, accurate, pictorial.
Thanks!
Peter Thacker
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Submitted by Mary
The staff were all very helpful, it was a charming hotel, very clean spacious rooms and the most comfortable beds
The Hallways (decor and carpets) could have done with a bit of updating but apart from that found the hotel very charming, and in a wonderful loction
Basic breakfast, but very good
Staff on Reception very helpful
Overall top marks!
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but need to pay attention to hallway and stairs
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would definitely recommend and would stay there again
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charming, typical canal style house - great value for money
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Submitted by Ulrike
we were very glad to get the quadruple room in the attic...the children liked their 'extra' room upstairs!
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nice staff, good location - easy to reach and very close to all things to see in amsterdam!
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Submitted by Claudia
Really quiet room even though the tram is
passing Hotel des Arts.
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Nice, small hotel with big rooms. Telphone
available. Good breakfast.
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Submitted by Eric
Fantastic location, great helpful staff, classic room design and the best beds in Europe.
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Submitted by Eve
I would definitely recommend Hotel Des Arts in Amsterdam as a fantastic place to stay: great location, good sized rooms and helpful, friendly service.
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Submitted by Anthony
A Brilliant Holiday, Thanks for the assistance, it was brilliant! (',)
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Submitted by Susan
The staff was very friendly and welcoming. They made our stay extremely pleasant.
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The hotel is in an excellent location for sightseeing in Amsterdam. It was convenient to everything.
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Submitted by Päivi
I loved room 42.
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I loved to live on the top of all roofs in Amsterdam! (room 42)
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Excellent location, in the middle of everything and still cosy. The staff was helpful and friendly.
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Submitted by doris
mention in your description : no elevator
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good location
nice staff
carefull at the stairs
ask for quiet room
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Submitted by seguin
Good location, clean and people of hotel des arts are very friendly. Nice ambiance. found hotel a bit expensive for off season but in general all hotel are in Amsterdam!
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Submitted by Jason
Advice on which carpark to use may be useful if people are coming by car
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Staff always cheerful and pleasant, clean room and interesting to see inside one of the houses which we speant all weekend admiring and taking photos of.
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Excellent position, good value for a city centre hotel, would definitely recommend and/or reuse ourselves. Now we know where to park it will be easier to reach. Room 41 where we stayed was at the very top was a birds eye view of the nearby roofs, possibly not suitable for the less active, but caused us both much amusement as we staggered upstairs. Had a fantastic weekend.
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Submitted by michelle
very friendly!
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the situation of the hotel was excellent!! close to everything!breakfast was a bit poor!very basic!the view form the room was excellent!(i had requested a room with a view!)
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the hotel was a bit pricy, but i suppose its the price to pay for such well siutated hotel! just would have liked a better breakfast for 54 euro /per night!
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your site and description of the hotel was quite accurate! thank you!
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definitely!!
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Submitted by Denise
The room was clean, very large and cool quiet and of reasonable standard
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Staff friendly and welcoming, spoke excellent english
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Submitted by daniela
We asked for pick up to the hotel. Quite well organized even if the driver was not on time even if the flight was late.
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Every bathroom had not heater and we get frozen having shower or using toilet
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Submitted by helena
Prices can rise between one day to another, even in the same season. We wanted to stay one more night, and the owner of the hotel rised the price to 120€.
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Well located, friendly staff and clean.
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Submitted by Natalie
everything went very well at our arrival!
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i didn't know that i had to pay a charge for credit cards.
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perhaps you should mention that the rooms are very small!
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worth of money, in the heart of the city, nice old building, absolutely recommandable!
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Submitted by Bonita
The staff were very friendly. I think they should give people instructions about where to park. We parked in a car park which was quite a long walk from the hotel, and carried our luggage to the hotel. The receptionist told us that we could use the hotel's car parking service which was much cheaper than the public car park.
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We thought that although the carpet in the reception was in quite good condition, the stair carpet was very tatty and could be a safety hazard if it deteriorates further, especially for children and the elderly
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The hotel arranged for the car parking service, and our car was brought to us, although we had to wait abit longer than we intended
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I think that the car parking service should be mentioned as above.
I think it would be fair to mention that because it is close to the road and trams, it can be quite noisy during the night-time.
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It is ideally placed to explore Amsterdam's many and varied attractions
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Submitted by Andrew
I am partially disabled and getting to our
room was difficult without a lift. Getting up
the outside steps to the entrance was also
difficult.
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Hotel is not suitable for disabled persons
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Possibly
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Submitted by Alexander
Staff very friendly and helpful.
Hotel in good central location.
General decor a bit shabby.
Inside room does not get much light but is quiet.
Very comfortable bed.
Breakfast not very exciting.
We had a great weekend in Amsterdam!
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Submitted by IAN
pleasant clean hotel, good location
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pleasant clean hotel, good location.
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Submitted by Luisa
They were very kind and let us check-in almost 2 hours before the stated time.
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It was not very clean looking and we had to ask them to vacuum the carpet. The bathroom was not very nice. The corridors smelled of stale cigarette smoke.
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We were able to leave our luggage all day after check-out as our flight was in the evening. This was very helpful
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OK, very basic. I wouldn't really recommend it.
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Submitted by Emine
I had mentioned earlier that I'm coming with my partner and therefore appreciate a double bed, but the room given to us had a twin bed instead.
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The room was smaller than expected.
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The bathroom of my room didn't include any air-conditioner or window, therefore it was a bit humid inside. No hair drier in the rooms, but may 'borrow' one from reception (probably subject to availability).
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Centrally located, good value for the money, but some rooms may not be bright and spacious..
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Submitted by Bernd
It was not clear indicated in the pricelist that the booked rooms were located in the backyard with windows looking into a covered narrow yard with other windows just opposite.
luckily, there was another room overlooking the canal available, but at a higher price
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breakfast was ok, but somewhat boring..more varities and changes would be a good idea.
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I didn't expect to pay a surcharge for payment via creditcard to make up for the hotel fee.
this is very unusual in the hotelbusiness, considering the the total bill
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very central, lots of good tram connections. forget the backyard rooms, but the rooms with canal view are good
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Submitted by Massimo
Towels were not changed for the whole stay (4 nights!)
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Very good location, but rooms not clean and it is not worth the money we spent.
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Submitted by Anonymous
It was very pleasant.
We found our hotel without any trouble.
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Need washclothes in the bathroom as well as bars of soap and bottles of shampoo.
Would also be nice to have a bar fridge or at least a coffee pot in our room because you can't get a cup of coffee from the kitchen.
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Hotel de Arts is easy to find.
Close to all tourist sites.
Clean.
Friendly.
Speak English.
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Easy to find.
Close to tourist attractions.
Clean.
Friendly staff.
English speaking.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Clean, affordable accommodation in an excellent location in Amsterdam.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
Hotel is on the tram stop.
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The canal view rooms were nice and large, however Rokin is a very busy street with a tram stop in front which was very noisy. The staff was nice, the room was nice. The beds were extremely comfortable. I'd recommend the hotel, but not the canal view rooms.
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The canal view rooms were nice and large, however Rokin is a very busy street with a tram stop in front which was very noisy. The staff was nice, the room was nice. The beds were extremely comfortable. I'd recommend the hotel, but not the canal view rooms.
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Convenient. Really nice rooms - large and comfortable. Staff was helpful and friendly. Breakfast was boring, but I'd recommend the place anyway.
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Submitted by Anonymous
Would have liked tea facilities as you get in hotels in the UK.
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Allowed us to keep luggage in lounge as flight later in day.
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Not suitable for wheelchair access. No highchair provided for baby. Would have liked somewhere to sit other than our room.
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Very central small hotel with friendly helpful staff. Enjoyed breakfast. Ideal if you don't mind the busy streets.
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Submitted by Anonymous
HAving coffee/tea making facilities in the room would have moved it from good to very good.
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A nice central hotel to stay in.
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