FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 2pm, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not included.
• Is heating included in the price?
  The central heating is included.
• Can we settle the bill on arrival?
  You can settle the bill on arrival.
• Which languages are spoken at the reception?
  We speak Dutch, English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The room is on the ground floor.
• Are there quiet, private, romantic rooms?
  There is a private room with a romantic athmosphere in a small street.
• Are linens and towels provided or do I need to bring my own?
  The linens and towles are provided.
• Do the rooms/apartments have a terrace/courtyard?
  There is no terrace or garden.
• Do the rooms/apartments have a balcony?
  There is no balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do, the room is a non smoking room.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a television with a cable connection. We have around 40 channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is no telephone in the room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  There is no air conditioning in the room.
• Is there a dining room where we could sometimes all dine together?
  There is a small dining table in the room for two people.
• Do you have an Internet/E-Mail point in the Property?
  There is a computer with an Internet connection in the room. We have also wireless Internet.
• Is there a swimming pool? When is it open?
  There is no private swimming pool.
• Is parking or garage available?
  Parking is available on the street at an extra charge. A garage is just 5 minutes walk from our location.
• Where can we rent a car?
  There are a lot of rent a car locations in the city.
• Which is the nearest airport?
  Schiphol airport is the nearest.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have.
• Which is the nearest bus-stop?
  Nearest bus and tram stop is just 500 meters from our location.
• Which is the nearest railway station?
  Amsterdam central station is the nearest railway station.
• Which is the nearest / how far away is / how do we arrive from the canal bus stop?
  The nearest canal bus stop is at "The Anna Frank Museum".
• Which is the nearest / how far away is / how do we arrive from the tram stop?
  The nearest tram stop is at Westermarkt.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is no fitness center in the property.
• Are pets welcome?
  No, sorry they are not welcome.
• Is there a restaurant in the Property?
  There is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  We have a broadband Internet connection for a network adapter. There is also a wireless connection.