Travellers Reviews
Submitted by ANTONIO SASSO, ERCOLANO (NA), Italy
Very friendly welcome
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I found everyone very available for help and tips.
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About receptionists, very friendly..
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Good hotel, in a very central position, but a bit too expensive.
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Contact ANTONIO now!
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Submitted by Stephanie Guerrier, London, United Kingdom
We arrived early so the room wasnt ready yet. They told us it would be ready before our agreed check in time which was good and they also let us leave us bags there which was very handy.
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The hotel was very clean and tidy! Better than i expected! It was also in a lovely location. Very quiet.
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Very helpful and polite staff
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Balcony!! Its always nice to have a balcony
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Clean, tidy, quiet, friendly staff and a LOVELY breakfast
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Submitted by Jacqueline Haines, Brighton, United Kingdom
rooms were very clean and nice except for squished bugs on the walls
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they let us keep our bags their for the rest of the day after we checked out which was very helpful
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if they can handle walking up very steep stairs; the hotel is really good value for money, friendly, clean and in a good location
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Submitted by cheryl lewendon, hampshire, United Kingdom
my friend and i enjoyed our stay at crystal hotel very much. it was very clean and comfy, when we come back to amsterdam we would love to stay there again we will definatly tell our friends about it thank you.
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Submitted by Tamas Deak, Monor, Hungary
The bed was creaking, sometimes it was hard to sleep.
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Submitted by David Renton, Gateshead Tyne and Wear NE11 9QQ, United Kingdom
Although everything with our stay was fine, we found that the room was situated in a rather noisey area eg, next to reception and the front door. It was very noisey when people were coming to and fro, and also checking in at reception. Other than this the hotel was quite adiquit at reasonable cost, and in a very good central area for trams, shops, night life. Staff were also pleseant and polite. I would most certainly stay here again. In all probability this will be in September 04, but on different floor.
Best regards
Mr & Mrs Renton
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Although wwe found the hotel to be nice, the room we were allocated to was in was very poorly situated. It was right next to reception and the front door, where we could here poeple coming and going, and the staff when they were on the telephone.The hotel was clean and tidy, reasonably priced, in a good central position for shops, trams and night life. I would almost certainly stay at the Crystal again. In all probability this will be in September.
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There were no problems on checking out, the staff were very polite and helpful.
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Ground floor double/twin room in a very noisey position.
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good value for money, but do not ask for room number one as it is situated in a very noisey area of the hotel.
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Submitted by parigoriotis nickos, athens, Greece
The only problem we had was that the staff wanted to pre pay our room from the first day.Never met something like that before.Of course I paid one day before leave.That was a little bit strange.
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Submitted by Antonio Palladino, Pisa, Italy
Antonio has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 91% value and his check-out with a 61% rate. |
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Submitted by Maxine Yallop, Derby, United Kingdom
great directions, easy to find
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the hotel was great, location fabulous. However, one member of our party was elderly and had problems walking. He found the stairs too steep and tiring. A 1st floor room would have suited him better.
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excellent. We had breakfast early. A very comfortable taxi was booked for us and arrived promptly. The driver was very helpful.
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I spent a happy 5 days in Amsterdam with my uncle and my four teenage children. We really enjoyed our stay in the Crystal hotel, the the staff were helpful, the accomodation was good and location was great. Within easy walking distance of good resturants, coffee bars and public transport. My only complaint was the stairs. However, I do realise the hotel was a traditional Dutch building and they weren't really a problem to the majority of my party.
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yes, definately!!
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Submitted by Hans van Leerdam, Tarragona, Spain
Nice people, allthough it was strange to see that the mayority were not speaking Dutch (was of no problem but strange).
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The price is quite high for the type of room we had. Our room was located next to the entrance and reception and it was open 24 hours a day. Therefore we had a lot of problems sleeping because every time somebody entered the hotel we were awakened. Also we could here the recepcionist talking with these people who entered and we could here every telephone call. This all for the price of 80€ a night. For me this is very expensive.
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Friendly hotel, quit expensive compared to the quality of the room (and breakfast), good location, so close to het Leidseplein. Rooms nothing special but very clean (very important).
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Submitted by Atul Upadhya
The hotel doesnt have a lift and we had tons of luggage and the steps were really steep like in all of Amsterdam. The receptionist shifted us to the first floor !
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The toilet sounds can be heard from the adjoining rooms.
The beds are made up in a hurry guess they dont really clean the rooms daily.
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The Manager insisted that we pay in cash which was not informed to us at check-in. So we had to go and get cash !
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Steep Steps and no lift, so insist on lower floors if you have luggage. Preference for cash.
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Central and good but nothing great
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Submitted by William Eborall
Although there were no directions published online, I recieved some very clear and useful directions from the staff via email on request.
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The hotel is in the center of Amsterdam, very close to all of the main attractions which can easily be found on foot - but it is in a quiet area.
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Friendly staff, quite clean rooms, good value, very convenient for touring the city.
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Submitted by Mathieu Perruchoud
not a real double bed, two bed together moved too much
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no t real double bed
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Submitted by Miriam
We found the hotel very clean and central, and would stay there again.
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Very good, service excellent, very polite staff.
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Submitted by Nancy
Probably would not have been happy if we had been staying another night or two because the water heater was broken so there was no hot water on the morning we checked out. But that was a unfortunate occurrence.
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Very convenient location. Pleasant staff. Adequate breakfast.
Nice building--be prepared for lots of steps.
Would probably stay again.
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Submitted by Auberson
Breakfast could be more 'creative'.
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Submitted by Michael
'Quiet hotel in the better side of town, away from all of the chaos, and they even made our beds every morning. Highly recommended.'
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Submitted by Matthew
The staff are very friendly, and knowledgable about the neighborhood and the city.
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Great location - convenient to the Leidseplein, but on a quiet side street.
Comfortable rooms, nice breakfast, friendly staff.
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Submitted by Matthew
Great location (near Leidseplein and Rijksmuseum), good breakfast, friendly staff.
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Submitted by Julia
It was a fine place for the money. It is also located near the nicer part of town. Only thing is it has steep stairs, not recommended for people with bad knees, or older people.
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steep stairs and no elevator.
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Basic accomodation, but near a nice part of town.
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Submitted by Sharon
The staff were very welcoming, friendly and helpful.
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No complaints whatsoever!
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Friendly and helpful staff.
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Good location, friendly staff, good sized clean rooms.
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Submitted by achim
very steep staircase, hard to get luggage up and down, but staff will help
restrooms on 2nd floor not suitable for oversized people.
safe in room didn't work, but could use hotel safe at reception
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Submitted by Vidar
Would have preferred a smoke free room. There was some smell of tobacco lingering in the room.
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I would describe it as a reasonably priced, very centrally located hotel. I would definitely recommend it.
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Submitted by Pauline
SLIGHT DIFFICULTY IN BRINGING UP LUGGAGE TO THIRD FLOOR WITHOUT ASSISTANCE.
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Would use this hotel again. Loved the city, found people very helpful, enjoyed our stay immensely.
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NO
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QUAINT GOOD LOCATION EASY ACCESS IN GETTING AROUND.
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Submitted by Christos
Christos has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 83% value and his check-out with a 78% rate. |
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Submitted by Ian
The reception staff were unable to tell me where to catch a bus to the airport. They were unaware that you can take the 370 Bus from the airport to Museum Plein.
The booking was in order and it was quick and easy to check in and to pay.
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Involved handing back keys and remote. All payment was done during check in.
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The main comment is that if you are on the top floor it is very difficult to carry your suitcase up. There should at least be someone to help carry bags. The stairs are very steep and narrow. An elderly person would not be able to stay on the upper floors. There should be an emphasis on this when booking.
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well positioned, quiet, clean.
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Submitted by Aaron
Aaron has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 58% value and his check-out with a 78% rate. |
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Submitted by John
The receptionist was one step short of surly, one of the beds in our room wasn't made up, and there were insufficient towels left out. I asked that the bed be made up, but when we returned to the hotel that evening all that had been done was that the bedding had been left on the unmade. This bedding included 2 double sheets, unfortunately the bed itself was a single. Additionally, rather than paying by credit card, I was asked to pay in cash which involved having to go to a Bureau de Change and the additional charges incurred.
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Submitted by Wendy
Het hotel was zeker niet slecht, wel oude badkamervoorzieningen en een wat muf geurtje in de badkamer.
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In vergelijking met andere hotels in Europa (centrum Madrid) kan de prijs-kwaliteit verhouding beter.
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Een hotel dat o.k. is, wel lekker centraal gelegen.
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Submitted by Helen
Considering this was the first time in Amsterdam, I was unaware the hotel had no lift. Our room was on the third floor, and the stairway was very narrow and steep. The gentlemen at the reception desk kindly offered to carry our luggage.
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The bedspread was not as clean and had stains. The full size bed was really (2) two twin beds connected together and each bed had the sheets individually tucked with a full size bedspread over the (2) two beds giving a view of a full size bed. The rooms on the website looked very nice and comfortable unlike what I had experienced
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The rooms should look cleaner, as stated above, the website had a beautiful room pictured.
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To be prepared to walk up the steep spiral staircase and not to expect the rooms to be very clean.
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Submitted by Luciano
The fourth requested bed in the room was only a mattress on the floor.
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We have not receive change or to put in order linen sheets.
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Nice but exential hotel close to the centre of the city. Be carefull to parking.
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Submitted by Anonymous
Would recommend it
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Submitted by Anonymous
well priced, clean and tidy, central location, friendl.
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Submitted by Anonymous
The stairs are narrow and winding. This is inconvenient for carrying luggage.
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No.
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A good hotel at a fairly reasonable price.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 91% value and his check-out with a 89% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 91% score, his arival experience with a 74% value and his check-out with a 89% rate. |
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Submitted by Anonymous
I had thought that I could pay with the same credit card that I had booked with and was very surprised to be told that that was not the case. I had to pay with cash immediately, on arrival.
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We were staying on the 4th floor, up very narrow and steep stairs. It was no problem to us, but I I think it could have proved difficult for older or less able people.
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Just the steep, narrow stairs
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Fine
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Submitted by Anonymous
it's a sober relaxed place with friendly people
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Submitted by Anonymous
Staff were very friendly and helpful.
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Beds could be cleaner. There were cigarette burns on the bed covers. Generally, room was fine and clean towels provided everyday. We had a relatively comfortable stay.
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A little expensive but comfortable and breakfast included.
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Submitted by Anonymous
The beds was not great - i.e. way too soft
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Fairly good and well situated
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Submitted by Anonymous
There should absolutely be a mention about the (non)accessibility of the narrow and steep staircase. Otherwise it can come as a nasty surprise.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 70% score, his arival experience with a 66% value and his check-out with a 78% rate. |
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Submitted by Anonymous
very pleasant place to stay - though was a little suprised at the extent to which breakfast items were being removed or not refilled when it was still within the breakfast time 8-10.
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needs a little maintenance, new bed covers if old one's are damaged, light bulbs changed,etc.
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suggested improvements aside it was a very pleasant stay.
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well located modest accomodation
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Submitted by Anonymous
It should mention the stairs, streight up!
Hard if you were disabled AT ALL.
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Fair, shower and toilet only seperated by a curtain.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 16% score, his arival experience with a 74% value and his check-out with a 44% rate. |
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