Travellers Reviews
Submitted by Jacqueline Doyle, Philadelphia, PA 19147, United States
It was a snowy day and we arrived cold and tired from our overnight flight. The staff could not have been nicer, planting us in the lounge area with nice hot coffee and taking our luggage to our room. We felt welcome and well taken care of. ... We loved this hotel! The room, the staff, the breakfasts, everything! We will definitely stay there again and will recommend others. ... Everything went smoothly. ... Well-situated, clean, spacious accomodations, friendly staff, great breakfasts, basically all the amenities you'd want in a small hotel.
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Submitted by kristine lee, toronto, Canada
I came to Amsterdam to find an apartment for my son who was attending school for one semester. I had one week. The people at the Amsterdam Hotel were extremely helpful suggesting the areas that would be good. We used their input to finalize which place to choose. I think we made an excellent choice. ... Fast, easy and very clear explainations of our expenses. ... They told us about the various package s to the museums,boats,,etc.. We weren't the long enough to take advantage oof these, but we did buy several many days of tram tickets. They always gave us a map and explained which tram to take. They were great!! ... It was warm and friendly. The breakfasts were delicious. The apartment was great, we were so lucky to get it. After a long day, it was great to come home and relax and enjoy the view at the canal and street. We each had our own room and the beds were so comfortable and warm. When I go back, I want the same apartment, because it felt like home.
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Submitted by Ronald Inglis, York YO41 1HF, United Kingdom
First class reception ... Spacious room, immaculately clean, very quiet and excellent position ... Highly recommended, excellent position, friendly staff and best coffee machine in Amsterdam
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Submitted by Barbara Mayer, Freiburg, Germany
Very, very nice! ... Very nice atmosphere, tea and coffee all day at no cost ... I would stress the extremely nice location in the most beautiful area of Amsterdam
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Submitted by Emma Askew, London, United Kingdom
Very helpful and polite staff welcomed us and provided local information, ordered taxis etc throughout our stay. ... Fun and contemporary. Small but individually decorated (hand painted wall and ceiling murals) rooms and reception. Nice touches like cheap beer in vending machine and free water in reception. Great breakfast, great staff. Not luxurious or spacious enough for a long stay but a very comfortable, value for money, short stay hotel.
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Submitted by Joan Duncan, Arvada, Colorado 80002, United States
My daughter and I were very grateful to have the young man at the desk carry our heavy luggage up the two flights of stairs to our room. ... Our room overlooking the canal was sparkling clean with freshly washed windows. It exceeded our expectations. The location of the hotel was perfect - close to shopping, restaurants, all transportation and on a nice quiet street/canal. It was nice to be able to walk to & from the train station with our luggage. ... A clean and conveniently located small hotel on a quiet canal with a friendly and helpful staff. Good value for the money.
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Submitted by Hakan Florin, Stockholm, Sweden
Very nice. We got a cup of coffee and a lot of recoomendations on what to see in Amsterdam. ... The shower did not work so good. ... Very nice hotel with a familiar atmosphere. Very nice located in the centre of Amsterdam.
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Submitted by Roger Williams, Launceston Tasmania, Australia
The stair way to the top suite is very steep & narrow ... great value with excellent service, located very close to the city centre & cental station (3 minute walk) but away from all the noise and the chaos of the mainstream tourist hotels
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Submitted by Lisa Ferguson, Orlando, United States
I would mention that it is only a 5-7 minute walk from the Central Train Station. ... Great location and value for money. Great decor in a traditional Amsterdam building overlooking the canal. Close to the busy nightlife but in a quiet location - would stay there again.
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Submitted by Carol McFarlane
Fantastic hotel and staff, we will definately recommend and hopefully return ourselves next year!! ... nothing negative or positive as everything was stated on the website ... we have visited Amsterdam before, we prefer this hotel for its relaxed and very friendly atmosphere
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Submitted by mariko mackasey
-was impressed how clean the room was
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Submitted by Mark Storey
The room was very small and should only have been a single room not a double. ... Very clean, close to all the attractions, good place to stay and good value. Next time in Amsterdam I will try to book again.
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Submitted by Netta Ophir
very nice
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Submitted by Evan
Hotel New Amsterdam is by far one of the most attentive and wonderful hotels I have experienced in my lifetime. Totally positive experience. The staff is the key - everyone was so kind and helpful. They made me feel like family. The BEST! Evan ... The best place to stay in Amsterdam is the Hotel New Amsterdam. Clean, organized, wonderful staff, convenient beautiful location in the heart of Old Amsterdam on one of the most picturesque canals in the city. You will love it!
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Submitted by amanda
The hotel staff were great we checked in 4 hours early and they had our room ready for us within half an hour ... the property was in excellent condition very clean ... our flight wasnt until later in the evening the staff stored our luggage and when we went back to pick up our luggage they made us a farewell coffee ... beautiful, very clean and more than a 2 star hotel
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Submitted by Brant
Room and staff were above our expectations. Location was away from the busy areas but convenient. EXCELLENT HOTEL!!
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Submitted by shaun
Very helpful, receptionist straight away made us a coffee and sat with us to explain about the hotel, show us the facilities and answer any questions, very polite personal service. ... We were fortunate enough to have an appartment next door to the hotel which was absolutely massive on 3 floors (lots of steps though!)and was very well furnished but decor was not as high a standard as the hotel but we were over the moon with it! Still had all the facilities of the hotel at hand for the same price. ... They have facilities to securely store your lugage after checkout so that you can leave it at the hotel and pick-up later, useful if you have a late flight.
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Submitted by Chris
The room was small but the hotel had already informed me of that, all in all a great hotel and would definately stay there again, fairly central, very clean, very good staff.
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Submitted by Mark
... A beautiful neighborhood; enchanting canal, wonderful restaurants nearby, very close to the train station.
We wanted to stay longer, but the hotel was fully booked.
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Submitted by faith
Friendly and convenient for sightseeing.
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Submitted by Kim
I was very impressed with the service and quality of the hotel. But the room was smaller than expected.
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Submitted by John
It was fantastic! The staff served us coffee and biscuits! They answered our every question. They made reservations for us... We have rarely been greeted in a more friendly manner anywhere. It was almost like arriving back at home. ... They prepared an early breakfast for us because we had an early flight from Schipol. ... Just how friendly and helpful the staff was ... Great location! Super staff. Good value. Highly recommended.
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Submitted by Carolyn
The staff is wonderful, helpful and friendly. The artwork throughout is delightful, creative, and witty. The continental breakfast with expresso was just wonderful with lots of variety of healthy fresh food. The location is quiet and charming. Wine, snacks and bottled water is available 24/7. I wish we could have stayed a week!
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Submitted by Terra
The hotel staff took my luggage and offered to get me a drink upon arrival - very nice. Gave me a city map as well. ... All staff were extremely nice, fun and helpful. The hotel was very clean and breakfast was good. Good location. ... A smaller European hotel, so the room are smaller than one might expect. Hotel was very clean and very friendly staff, and in a good location. Qiuet overall. Rooms were a bit warm (it was hotter than normal when I was there).
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Submitted by Monika
Lovely little hotel, room was small (Smallest hotel room I have ever stayed in),but since it was an old house I didn't mind. View of Grachten fantastic. Will stay there again and recommend it to friends.
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Submitted by William
we found the entire staff very polite and very helpful. the young man, I beliee his name was MB, I'm sure I do not have the initials correct, was especially good. he gave us excellent information regarding sightseeing in amsterdam, also about the history of your country, which we found so interesting. I would recommend your hotel.
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Submitted by Beyens
available free drinks ... a little authentic hotel on the grachten
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Submitted by Elin
Elin has left no specific comment, however has rated the overall satisfaction rate with a 91% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Jennifer
The staff were wonderful. The airlines had lost my luggage and the staff were very helpful in making calls to the airline on my behalf. The breakfast was better than expected in terms of choice and quality. I would stay here again if ver in Amsterdam.
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Submitted by Zekiye
The receptionist was very polite and helpful. We arrived very early, before checkin time. They allowed us to leave our luggage until checkin time and graciously offered us tea. ... It was wonderful. Our room has a great canal view. It was very clean and safe. The breakfasts were great. Good start for a busy day. Staff is very helpfull and friendly.
... The receptionist was very helpfull. We have checked out in the morning but they allowed us to leave our luggage until late afternoon. ... Very nice small hotel, close to everything(museums, central station etc.). Great canal view. Staff is very helpfull and friendly.
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Submitted by Rob
Friendly, good value, small rooms, well cared for property in a nice area
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Submitted by Jonathan
Jonathan has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by gwen
Wonderful helpful staff, great continental breakfast (best of our trip).
Thanks for a great visit, we'll be back. ... great continental breakfast
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Submitted by Melissa
I was completely pleased with the hotel and especially the staff. ... The staff is overly welcoming, always there for their guests, and made the weekend great! ... It was a small room, but it fine for the weekend. I would stay there again, but I would perhaps ask to get a canal view room. Overall, I liked it. I would definitely keep this hotel in mind on my next trip to Amsterdam.
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Submitted by Sander
very nice stay lovely people and admosphere
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Submitted by CARON
It was excellent. We were greeted and given tea on arrival. Felt very welcome and relaxed. ... The hotel was excellent and we will be visiting again.
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Submitted by phil
phil has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by GARY
GARY has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Patricia
We had a bad experience with the cab driver so when we arrived to the hotel and told the gentleman at the desk of our experience, he was so kind and offered to make us a cup of tea and told us to sit down and relax. The whole staff was great, ... I would recommend the hotel!
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Submitted by Catherine
Very welcoming and enjoyable! ... It was wonderful in every respect. The room was clean and well-kept, and the housekeeping service was prompt and excellent. I especially liked the high quality bed linens and large shower. The breakfasts were delicious, although a few mornings we slept late and would have appreciated having a few items available until 10:30! ... The high-quality bed linens definitely merit a mention! The proximity to Centraal Station could also be emphasized, although the hotel itself is in a very quiet and peaceful area. ... Excellent location in a charming, mostly residential neighborhood. Friendly and accomodating staff, very clean and comfortable rooms, and a delicious breakfast included. The perfect place to stay!
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Submitted by Trix
very nice
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Submitted by DAVID
They were very helpful,and was pleased to recommend some resturants to us. ... The rooms were very clean,the only dissapointed thing was the size of the room,i did book a standard twin,but staying at the very top,a loft conversition,there was very little space.But the hotel did have character,and good standards for a 2 star hotel. ... We check out about 7.15 am,the receptionist layed on breakfast just before 7am as there start time. ... Myself and partner are both gay,we do not like staying at exclusive gay hotels,we do like gay friendly even though we are not too worried about this. I did not know that this was gay friendly as not advertised on your website,but was a nice surprise when we arrived we soon discovered that this was. ... A nice friendly hotel in a quiet district of Amsterdam,and would recommend to both gay and straight friends. Some hotels do make you feel uncomfortable,this one did not,but maybe thats Amsterdams good liberal approach to life.
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Submitted by Nancy
Hotel staff very helpful especially as we all arrived at different times. ... Very nice, the hotel is in a very good location near to everything. Also very quiet area so very relaxing. Had a brilliant time. ... Not far from central station, quiet area. Hotel very friendly and relaxing. Great showers and individual touches to each room. (From parrots to Monkeys!) Pay a bit extra and get the canal view.
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Submitted by Randy
The staff was less than helpful when it came to providing directions (other than handing you a map) and refrained from recommending any local restaurants by name in the area. The doors to the rooms were very clucky which required you to almost slam them to get them to close. Due to the close quarters, this had a tendency to make a lot of noise and I am sure it disturbed the other guests, as it did us. ... Comfortable but the rooms were very small.
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Submitted by Wolfram
Small though clean and agreeable. Nice breakfast. Great surrounding area (Jordaan, Herengracht)
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Submitted by franziska
franziska has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 100% value and his check-out with a 28% rate. |
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Submitted by Gerhard
The rooms (kitchen, table, floor, cutlery, cabinet etc.) were very dirty. The appartment was not jet finally renovated (plaster comes partly down from the wall)
... Value for money: see remarks concerning 'your Stay' ... The room was ugly, the atmosphere and surrounding was very nice!
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Submitted by K
Uninterested staff at reception. ... Our room only had a 'cat flap' up at the ceiling as an excuse for a window. The bathroom ceiling was so low that you could not stand up in the shower. Breakfast staff was lazy and rude and the the breakfast area a mess. ... Nice location, has potential but is currently badly managed. ... Clean room, but bad services.
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Submitted by Anonymous
Sorted me out with a room with a view.. very thoughtful and personal
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 87% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 79% score, his arival experience with a 100% value and his check-out with a 78% rate. |
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Submitted by Anonymous
We had 2 rooms and there was a very big difference between the 2 rooms, but we paid the same price for both rooms. I would expect the rate for the much smaller room to be less than the larger room. Other than that, the hotel was very nice.
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Submitted by Anonymous
The guest has left no specific comment, however has rated the overall satisfaction rate with a 58% score, his arival experience with a 91% value and his check-out with a 78% rate. |
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