FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday. It is possible to check in 24 hours a day. (For check ins after midnight, the guests should ring at the door bell). Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  The buffet breakfast is included in the accommodation rate.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, French, German, a little of Italian and Slavic languages.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are three floors and, unfortunately, we do not have an elevator.
• Are there quiet, private, romantic rooms?
  There are quiet, private, romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  Unfortunately the accommodations do not have a terrace or a courtyard.
• Do the rooms/apartments have a balcony?
  Unfortunately they do not.
• Do you have non smoking rooms/apartments?
  We do not have separated rooms hold for the non-smokers, but we will try our best to refresh the rooms properly before the guests' arrival, of course.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  There is a TV in the rooms and there are international channels (satellite TV).
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a telephone with direct dialling in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  We do not have air conditioning in the rooms.
• Do you have an Internet/E-Mail point in the Property?
  We have Internet/e-mail sevices by the reception.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  We do not have our own parking facility.
• Where can we rent a car?
  There are lot of car rental companies in the neighbourhood.
• Which is the nearest airport?
  Schiphol.
• Do you have a pickup or shuttle service from and to the airport?
  No, but we can order it.
• Which is the nearest bus-stop?
  Dam square or Westermarkt.
• Which is the nearest railway station?
  Central Station.
• Which is the nearest / how far away is / how do we arrive from the canal bus stop?
  Central Station.
  
• Which is the nearest / how far away is / how do we arrive from the tram stop?
  Central Station or Westermarkt.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, but we would like to be informed about their arrival in advance.
• Is there a restaurant in the Property?
  Yes, during the daytime.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.