FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check In from 8.30am, Check Out before midday. Please let us know in advance what time you intend to check in. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Rates are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, it is.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English, Dutch, German and Filipino.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 2 floors without elevator.
• Are there quiet, private, romantic rooms?
  Yes, there are.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are.
• Do the rooms/apartments have a terrace/courtyard?
  Some do.
• Do the rooms/apartments have a balcony?
  They have a small patio.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is.
• Is there a telephone with direct dialling in the rooms/apartments?
  No, there is not.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  The upper rooms have a breakfast kitchen.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do. For Free!!
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  No, it is not.
• Where can we rent a car?
  On the Overtoom.
• Which is the nearest airport?
  Schiphol.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not.
• Which is the nearest bus-stop?
  Central Station.
• Which is the nearest railway station?
  Central Station.
• Which is the nearest / how far away is / how do we arrive from the canal bus stop?
  Central Station.
• Which is the nearest / how far away is / how do we arrive from the tram stop?
  Central Station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, they are not.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you cannot.