FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  Check-in: from 2.00 pm
  Check-out: before 10.00 am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  No.
• Is heating included in the price?
  Yes, heating is included.
• Can we settle the bill on arrival?
  Yes, you can if you prefer.
• Which languages are spoken at the reception?
  French, English, Spanish, German and Dutch.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  2 floors without elevator.
• Are there quiet, private, romantic rooms?
  All the rooms are quiet, private and romantic.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some of the rooms have a courtyard.
• Do the rooms/apartments have a balcony?
  No, they have not.
• Do you have non smoking rooms/apartments?
  Yes, we have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, there is not.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  You can parking in the street in front of the property.
• Where can we rent a car?
  In Amsterdam, close to the property.
• Which is the nearest airport?
  Amsterdam Schiphol.
• Do you have a pickup or shuttle service from and to the airport?
  No, we have not.
• Which is the nearest bus-stop?
  The nearest bus stop is Marnixstraat.
• Which is the nearest railway station?
  Central Railway Station.
• Which is the nearest / how far away is / how do we arrive from the canal bus stop?
  The nearest Canal Bus Stop is Rijksmuseum.
• Which is the nearest / how far away is / how do we arrive from the tram stop?
  The nearest tram stop is Leidseplein.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  On request.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.